Frequently Asked Questions
Is the hotel suitable for families?
Yes. The hotel is designed to provide a comfortable and relaxing experience for families, offering a range of services and facilities tailored to both adults and children.
Are family rooms available?
Yes. The hotel offers spacious accommodations ideal for families, including the Junior Suite, Premium Junior Suite, and Deluxe Suite.
What facilities are available for children?
Children can enjoy an indoor and outdoor playground, a Games Room, as well as seasonal activities and entertainment programs organized throughout their stay, depending on the time of year.
Is there an indoor playground?
Yes. The hotel features a dedicated indoor playground, specially designed to provide a safe and enjoyable environment for children.
Is there an outdoor playground?
Yes. During the warmer months, children can also enjoy an outdoor playground in a safe and family-friendly environment.
Is there a children’s pool?
No. The hotel does not have a dedicated children’s pool.
Are children’s menus available?
Yes. The hotel’s restaurants offer children’s menus specially designed to suit young guests’ tastes and nutritional needs.
Can extra beds be added to the rooms?
No. It is not possible to add extra beds to the hotel rooms.
Are baby cots available?
Yes. Baby cots are available free of charge upon request, subject to availability.
Are organized activities available for children?
Yes. The hotel organizes activities for children, tailored to their age and the season, providing young guests with a fun and engaging experience throughout their stay.
Is the hotel suitable for teenagers?
Yes. Teenagers can enjoy a variety of recreational activities and have access to the hotel’s facilities, including relaxation areas and the many activities available in the resort.
Are babysitting services available?
No. The hotel does not offer babysitting services.
What activities are available for children in Poiana Brașov?
Depending on the season, children can enjoy ski lessons, sledding, nature walks, easy hiking trails, playgrounds, outdoor recreational activities, and the many family-friendly attractions available throughout Poiana Brașov.
Are connecting rooms available?
No. The hotel does not offer connecting rooms.
Are discounts available for children?
Yes. Children up to the age of 6 stay free of charge when accommodated in their parents’ room, in accordance with the hotel’s accommodation policy.
What is included in a family stay?
A family stay generally includes accommodation with breakfast, access to the hotel’s relaxation and SPA facilities (for adults and accompanied children), as well as seasonal activities designed for children, depending on the time of year.
Can children use the wellness area?
Yes. Children are welcome to use the wellness area, provided they are accompanied by a parent or guardian, ensuring the safety and comfort of all guests.
