Frequently Asked Questions
How many rooms and suites does the hotel have?
The hotel features 127 elegantly appointed rooms and suites, thoughtfully designed to provide exceptional comfort and refined style for both leisure travelers and business guests.
What room types are available?
Guests can choose from a variety of accommodation options:
- Economy Standard Room (Ground Floor, No Balcony)
- Economy Junior Suite (Ground Floor, No Balcony)
- Single
- Standard Double Room
- Superior Double Room
- Junior Suite
- Junior Suite Premium
- Deluxe Suite
What is the hotel’s star rating?
Teleferic Grand Hotel is a 4-star hotel, offering high-quality services and facilities designed to provide an exceptional experience for every guest. For official classification details, please visit: https://se.situr.gov.ro.
What amenities are included in the room rate?
The room rate includes:
- Breakfast;breakfast;
- access to the SPA center, indoor swimming pool, and wellness facilities;
- complimentary parking (subject to availability);
- access to the indoor and outdoor children’s playgrounds;
- complimentary Wi-Fi internet access.
What types of beds are available in the rooms?
Our rooms feature modular beds that can be arranged as either a king-size double bed or two separate twin beds, depending on guests’ preferences and upon request.
What are the bed dimensions?
The king-size bed measures 180 × 200 cm and consists of two 90 × 200 cm modular beds securely joined with a zip-link system. For enhanced comfort, the bed is topped with a 7 cm goose down mattress topper, providing a luxurious sleeping experience.
What are the dimensions of the sofa bed in the suites?
The sofa bed in the suites measures 140 × 200 cm when fully extended, providing a comfortable sleeping space for additional guests.
Is the reception desk open 24 hours a day?
Yes. Our reception desk is available 24 hours a day, 7 days a week, ensuring assistance and support throughout your stay.
Does the hotel offer complimentary Wi-Fi?
Yes. Complimentary Wi-Fi is available throughout the hotel, including all guest rooms and public areas.
Is complimentary parking available for guests?
Yes. The hotel offers 135 complimentary parking spaces for guests, available subject to availability.
Are electric vehicle charging stations available?
Yes. The hotel offers electric vehicle charging stations. This service is available at an additional charge and can be accessed via our partner’s PlugPoint mobile app.
Are pets allowed at the hotel?
No. To ensure the comfort of all our guests, pets are not permitted anywhere on the hotel premises.
Are there rooms adapted for guests with reduced mobility?
Yes. The hotel offers specially adapted rooms for guests with reduced mobility, ensuring a comfortable and accessible stay.
Does the hotel have an elevator?
Yes. Most floors of the hotel are accessible by elevator, providing convenient access to guest rooms and facilities.
Does the hotel offer concierge services?
The hotel does not offer a dedicated concierge service. However, our Front Office team is available 24 hours a day, 7 days a week to provide information, recommendations, and assistance throughout your stay.
What time is check-in?
Check-in begins at 4:00 PM.
What time is check-out?
Check-out is until 12:00 PM (noon).
Can I request an early check-in before the standard 4:00 PM check-in time?
Yes. Early check-in is available subject to room availability and may incur an additional charge.
Can I request a late check-out after the standard 12:00 PM check-out time?
Yes. Late check-out is available subject to availability and may incur an additional charge.
Is luggage storage available?
Yes. Guests may use our complimentary luggage storage service before check-in or after check-out.
